Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 6, 2025

Overview

This Privacy Policy describes how bythefire collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bythefire.shop. By using our Services, you agree to the collection and use of information as described in this policy.

Information We Collect

  • Basic contact details (name, address, phone, email)
  • Order information (billing and shipping addresses, payment confirmation)
  • Account information (username, password)
  • Shopping information (items viewed, cart, wishlist)
  • Customer support communications

How We Use Your Information

  • Providing products and services, processing payments, and fulfilling orders
  • Marketing and advertising communications
  • Security and fraud prevention
  • Customer support and service improvement

Geolocation Data

  • During checkout, you may choose to share your geolocation to help fill your delivery address
  • This geolocation data is not saved or stored on our servers
  • It is only used temporarily in your browser to provide you with an easy way to fill in your address
  • You can always choose to enter your address manually instead

Analytics

  • We use PostHog to collect basic website usage data (page views, device type, browser)
  • This data is processed and stored in Frankfurt, Germany (EU)
  • We do not sell or share your personal information with third parties

Your Rights

  • Right to access your personal information
  • Right to delete your personal information
  • Right to correct inaccurate information
  • Right to opt out of marketing communications
  • Right to data portability
  • Right to object to processing of your personal data
  • Right to withdraw consent at any time

Cookie Preferences

You can manage your cookie preferences at any time. Update cookie preferences

Questions or Concerns?

If you have questions about our privacy practices or would like to exercise any of your rights, please contact us at hello@bythefire.shop.